Process a Warranty
Please include all accessories, manuals, and original undamaged packaging
When returning your purchase back to us. We must receive all original products in order to process your return or exchange request.
To return your product, please email us at support@melasta.com with:
● Name of product purchased
● Your purchase order number
● Reasons for return
Once we have received your email, our customer support staff will assist you with the rest of the returning process such as how to fill the RMA# Form or Warranty Claim Form.
Please do not send us anything unless you are instructed to do so.